Director of Security

The Jewish Museum is seeking a Director of Security to oversee and coordinate all aspects of security functions across the Museum. This person will be responsible for ensuring the day-to-day security of the Museum’s staff, visitors, art collection, facilities and equipment.  This person will also be responsible for the training and management of the Museum’s security staff members and contract personnel.

Department: Operations
Reports to: Senior Director, Operations & Exhibition Services
Date posted: March 19, 2019
FLSA Status: Exempt
Schedule: Full-Time

Responsibilities:

  • Provides leadership and supervision to the Museum’s security team, which includes 20+ security guards, control room operators, and contract personnel.
  • Develops and maintains schedules to assure that the day-to-day security of the facility is maintained and the department is adequately staffed.
  • Trains and develops all security personnel, including setting performance standards and monitoring performance on an on-going basis.
  • Collaborates with staff and key stakeholders in order to provide an engaging customer-friendly experience throughout the museum, while ensuring the safety and security of staff, patrons, and Museum’s assets.
  • Deals effectively with the public on matters involving security, fire protection, and related operations. Trains all security personnel and provides a model of behavior on how to engage with a diverse public and patrons in a professional and diplomatic manner, including specialized training to ensure the museum’s standards of accessibility to all audiences.
  • Assists staff and visitors with general inquiries and wayfinding and clarifies museum policies in regard to security, representing the museum in a courteous and professional manner.
  • Develops and maintains security and fire protection policies, procedures, and training including an evacuation plan, security operations manual, security training manual, accident and incident reports, and related materials.
  • Works effectively with all staff to advise them on proper security methods, procedures, and compliance with security policies and procedures.
  • Conducts regular inspections and surveys of the physical plant to identify security, alarm, fire protection, and safety problems and needs. Advises Museum administration on best practices and recommends appropriate protocols.
  • Engages in strategic planning related to the security and life safety role.  This includes a broad range of protection related incidents including visitor and employee injury, theft, vandalism, extortion, fire, natural disaster and related matters.
  • Oversees the Museum’s lost and found and first aid programs including coordination of annual first aid training program.
  • Establishes and maintains working relationships with New York City Police Department and other law enforcement and public safety agencies. Stays abreast of any potential threats by developing and maintaining working relationships with local authorities and the Department of Homeland Security. Updates and makes recommendations to senior management as needed.
  • Networks and liaises with other cultural institutions.  Participates in professional organizations relevant to the field.
  • Administers the parcel control program including maintenance of related audit trail programs such as parcel passes, object removal notices, etc.
  • Collaborates with Registrar and curators on security of shipments and receipt of collections and loans, as needed.
  • Manages the security components of the Museum’s participation in the Transportation Security Administration’s Certified Cargo Facility Program in conjunction with other key principles in the program.
  • Assists with developing and overseeing Security Department operating budget.

Requirements:

  • Bachelor’s degree preferred.
  • Minimum of 10 years of experience in law enforcement and/or security management, two years of which were in a museum environment preferred.
  • Hands-on working knowledge of various security technologies including CCTV, access control, surveillance equipment and electronic alarm systems.
  • Solid people management and customer service skills with proven ability to diffuse difficult situations.
  • If hired, must be able to obtain FDNY Certificate of Fitness F07, Fire and Emergency Drill Conductor and must successfully complete a security threat assessment through the Department of Homeland Security.
  • Proficiency with computer programs including Word, Excel, and other database programs.
  • Must have strong written and verbal communication skills and have the ability to effectively present in a clear, concise, and diplomatic manner.

Schedule Requirements:

  • Ability to work a flexible schedule – candidate will regularly work Sunday through Thursday; Candidate may be required to work holidays when the Museum is open to the public.
  • Must be reachable and responsive during non-working hours to address major security issues relating to the Museum, should they arise.

Send Resume with Cover Letter To:
 

Associate Director, Human Resources
The Jewish Museum
1109 Fifth Avenue
New York, NY 10128

212.423.3232

The Jewish Museum is an Equal Opportunity Employer.