Membership Intern
Gain firsthand professional experience in a membership and development office, and learn about the inner workings of a museum. Assist membership staff with important customer service tasks, in person, over the phone, and via email. Work on special projects in support of overarching membership strategy. Perform data entry as needed. Gain experience in marketing strategy, customer service, database and ticketing platforms, and other software.
| Department: | Membership |
|---|---|
| Reports to: | Director of Membership |
| Date posted: | October 18, 2018 |
| FLSA Status: | Unpaid Internship |
| Schedule: | Schedule is flexible: three days or 21hrs per week |
Responsibilities:
- Assist membership staff with customer service tasks in person at the Museum, over the phone, or via email
- Perform data entry as needed and pertaining to membership and transaction information
- Provide general administrative support to the membership department as needed
- Work on special projects in support of the membership marketing strategy, including competitive analysis research and updating membership manuals
Requirements:
- Excellent interpersonal, organizational, writing, and computer skills, including Microsoft Office suite
- Ability to meet deadlines, work on multiple projects, and interact with members and staff at all levels
- Be a detail-oriented, creative, thoughtful, energetic team player and self-starter with a good sense of humor and a strong desire to succeed
- Willingness to work in office and at events, including evenings, weekends, and some National holidays
- Previous customer service experience a plus
- Interest in museums, cultural institutions, or nonprofits preferred
- B.A./B.S. or M.A. candidate, or recent graduate
Please submit resume, cover letter and internship application to:
Human Resources Coordinator
The Jewish Museum
1109 Fifth Avenue
New York, NY 10128
The Jewish Museum is an Equal Opportunity Employer.