Chief Information Officer

The Chief Information Officer is a senior member of the Leadership team of the Jewish Museum, reporting to the COO. The CIO will set and implements a cohesive, forward-looking strategy for the technology ecosystem for the Museum and lead the technology-focused staff with the goal of amplifying The Jewish Museum’s mission. The CIO will lead the design, optimization, and implementation of key technical processes across the organization and oversee the maintenance of both hardware and software infrastructure. As a top-level executive, the CIO will be the voice of technology needs and strategy in organization-level discussions.

 

The successful CIO will possess high emotional intelligence, be a strategic thinker, and serve as an articulate spokesperson for the objectives and ambitions of the institution. They will be a curious listener and critical thinker who can communicate complex technology problems and solutions into plain language.

Department: Finance & Administration
Reports to: Chief Operating Officer
Date posted: October 26, 2022
FLSA Status: Exempt
Schedule: Full-time

Responsibilities:

  • Provide leadership and final authority for the Museum’s technology ecosystem including:
    • Digital security
    • Data management and governance
    • Server operations
    • Application lifecycles
    • Desktop support operations
    • Remote access
    • Ongoing technology training and documentation resources for staff
  • Create and advocate for strategic plans to reach technology goals.
  • Advocate for the strategic use of technology to advance the organization.
  • Collaborate with leadership and departments to assess and understand technology needs.
  • Understand The Jewish Museum’s business and mission in order to drive technological and digital innovations that enhance the Museum and empowers its staff.
  • Create and manage budgets for technology staff, hardware, and software.
  • Oversee and manage all technology personnel. This may include a Salesforce administrator, help desk technicians, and a website manager.
  • Practice confident and decisive collaboration with partners across departments to define and deliver effective digital technology projects.
  • Evaluate technology proposals and potential outsourced staff.
  • Oversee and manage any outsourced staff and outsourcing contracts.
  • Evaluate and prioritize potential technology projects.
  • As appropriate, provide leadership for special technology projects.
  • As appropriate, present on technology initiatives to staff, volunteer committees, and board members.

Requirements:

  • 10+ years of progressive experience in IT, including team leadership experience
  • Interest in museums, cultural institutions, or nonprofits
  • Excellent written and oral communication skills in English
  • Extensive knowledge of the technology landscape for cultural organizations
  • Excellent organizational and people management skills
  • Strong inclusive leadership skills with proven ability to work effectively and positively with technical and nontechnical staff across all organizational levels and disciplines, as well as with external contacts.
  • Strong experience with digital transformation projects
  • Experience in selecting and supporting applications for museum departments
  • Previous experience leading or overseeing CRM implementations
  • Previous experience with Salesforce
  • Ability to meet deadlines, work on multiple projects, and interact with staff at all levels and board members with a collaborative mindset
  • Creative, analytical, energetic team player and self-starter with a good sense of humor and a strong desire to succeed
  • Fully vaccinated against COVID-19 with a Center for Disease Control (CDC) or World Health Organization (WHO) authorized vaccine (or approved for an exemption as a reasonable accommodation due to qualified disability or sincerely held religious belief or other legal basis)

Salary Range for Position: $175,000-$225,000

Director, Human Resources

The Jewish Museum

1109 Fifth Avenue

New York, NY 10128

The Jewish Museum is committed to diversifying its staff and encourages individuals of all abilities and ethnic, racial, and religious backgrounds to apply for this position. The Museum is an equal opportunity employer and does not discriminate on the basis of any protected characteristic prohibited by applicable law.

The Jewish Museum is an Equal Opportunity Employer.